Services Portfolio Our PartnersData Storage Solutions and Services
Managing data effectively presents many challenges, from storage, access and backup through to privacy and compliance. Trying to meet all these challenges within tight budgets makes things even more complex.
To help meet these challenges, IT Naledi Solutions has developed strong relationships with major storage vendors such as EMC and Dell. Our certified engineers have the skills needed to provide end to end storage solutions and services to the high-end corporate market, as well as to SMEs.
Our data storage offer includes:
- Consulting: Analysis of your information systems and advice on storage solutions.
- Design and implementation: Design of your storage requirement and required implementation.
- Storage management: Implementation of optimal data structures.
- Storage maintenance: Technical services to maintain your hardware.
- VMware integration: Optimal use of your storage hardware.
- Data migration: Safe data migration between platforms.
Our data storage service delivery processes are based on the globally accepted ITIL best practice methodology. Our IT services engineers are ITIL certified, and all our IT services include:
- Full ITIL compliant service desk for all incident control.
- Account management and service delivery management.
- Single point of contact and accountability.
- On-site and remote support, 24 x 7 x 365
- All contracted services are based on agreed SLAs.
- A footprint that covers Southern Africa.
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